This website
quickxilver.com.hk is owned and operated by QX Mall Limited (hereinafter referred to as "QX Mall", "the Company" and "we") and is exclusively for customers to use its online shopping services. By browsing this website or shopping online, you have accepted these terms and conditions, please read them carefully. This website will update and revise these terms and conditions from time to time. The revised terms will be effective on the date of posting.
How to complete an online order
Register
You must register with us before using the Services or making an order. Once you register, you declare that
(and we are entitled to rely on the relevant statement accordingly) You are 18 years of age or older and have the legal capacity to bind contracts.
When registering, you must:
(1) Provide accurate, complete and up-to-date registration information;
(2) Ensure that personal user names and passwords are properly kept;
(3) Authorization We assume that only you or someone authorized by you can use your user name and password to log in to this website.
order
When you place an order, the product price will be as shown on the day of order.
We reserve the right, at our sole discretion, not to accept or cancel orders for any reason, including but not limited to:
(1) When you click to order a product or service, even if it shows that there is still stock in the warehouse and/or the order content has been confirmed, some or all of the products may be out of stock during checkout, resulting in undelivery. ;
(2) Unable to arrange delivery for your area;
(3) The price marked on one or more products you ordered is incorrect due to human or computer error or incorrect pricing information provided by the supplier.
When some products in an order are out of stock, the remaining ordered products will still be sent out as usual. The out-of-stock products will be returned to the user within 14 working days after payment has been made.
Once an order is confirmed, you cannot change the order content, including size, color, quantity, product, shipping address, payment method, paid amount, nor can you cancel the order.
4. Payment This website accepts all major online payment methods for payment procedures (such as: VISA, MASTERCARD, Alipay (Hong Kong), WeChat Pay, PayMe, Octopus Wallet)
When you complete input of order information and confirm payment, this website will automatically be redirected to the payment platform, and the company will not record your personal information on the payment platform. The order will be posted only after it is successfully accepted. When using the above account balance for transactions (if relevant transactions are permitted), this website will not be responsible for any additional fees, exchange rate changes and surcharges of the electronic trading system.
If we cancel the order for any reason and you have already made payment, we will refund the equivalent amount. The company reserves the right to change the payment methods for online shopping at any time without prior notice.
Delivery and freight
For products that are in stock, the products will generally be delivered directly to the address provided by the user after the user completes the shopping and payment process.
If the following conditions occur, the goods may not be delivered to the user as scheduled:
(1) The user is unable to receive the goods or receive the goods within the specified time due to personal reasons;
(2) Affected by statutory holidays, natural disasters, transportation or weather;
(3) Significantly exceeding the expected order quantity for the exhibition set;
(4) Accidents to the delivery company;
(5) Labor disputes;
(6) Because the delivery area is relatively remote;
(7) Other force majeure factors
Shipping charges are set based on the volume, weight and delivery location of the product. The shipping fee will be displayed when the order is confirmed, and the user must confirm the shipping fee when confirming the order.
We will only ship to Hong Kong and do not accept post office boxes as delivery addresses.
We will not be held responsible if the product cannot be delivered due to the user's negligence or error, such as incorrect or incomplete delivery address, or due to the regulations of the delivery area or location. In addition, if we need to ship the product to the correct address corrected by the user, the user must bear the freight for reshipment/reshipment.
Product delivery is deemed complete when the goods arrive at the delivery address. If the goods cannot be delivered due to force majeure or shipping regulations, we will not be responsible for the incomplete delivery of the goods.